1. Shipping Methods
Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
Shipping methods: USPS, Fedex
Free shipping for Order Over $30
2. Shipping Times
Logistics information for selected countries
Now we provide the shipment for the below countries and regions:
| Country/Region | Estimated Delivery Time |
| Australia | 6-8 days |
| Austria | 5-7 days |
| Belgium | 7-13 days |
| Brazil | 12-25 days |
| Brunei | 10-20 days |
| Canada | 6-8 days |
| Cambodia | 10-20 days |
| Czech Republic (Czechia) | 9-16 days |
| Denmark | 7-12 days |
| Finland | 8-15 days |
| France | 6-15 days |
| Germany | 4-8 days |
| Greece | 12-15 days |
| Hong Kong | 2-5 days |
| Hungary | 7-15 business days |
| India | 12-22 days |
| Ireland | 7-15 business days |
| Italy | 8-15 days |
| Indonesia | 5-10 business days |
| Japan | 4-7 business days |
| Kazakhstan | 10-20 business days |
| Luxembourg | 7-15 business days |
| Latvia | 7-15 business days |
| Malta | 7-15 business days |
| Myanmar | 7-15 business days |
| Macao SAR | 2-5 business days |
| Mexico | 7-15 days |
| Malaysia | 5-10 business days |
| Netherlands | 7-15 business days |
| New Zealand | 7-15 business days |
| Norway | 7-15 business days |
| Poland | 7-15 business days |
| Portugal | 7-15 business days |
| Philippines | 5-10 business days |
| Singapore | 7-12 business days |
| Slovenia | 7-15 business days |
| Slovakia | 13-20 business days |
| South Korea | 6-10 days |
| Spain | 4-8 days |
| South Africa | 7-15 business days |
| Sweden | 9-15 days |
| Serbia | 10-15 days |
| Switzerland | 10-15 days |
| Taiwan | 2-5 days |
| Turkey | 13-18 days |
| Thailand | 7-11 days |
| UAE | 6-10 days |
| United Kingdom | 5-8 days |
| United States | 5-10 days |
| Vietnam | 5-10 days |
Note: this shipping form does not apply to power banks
Hong Kong：Need to leave a phone number
Taiwan：Need to leave your phone number, Chinese name and ID number
3.How long does the shipping take?
The time frame of order delivery is divided into two parts:
Processing time: 1-3 Days (Except the pre-order and the Chinese Spring Holiday)
Shipping time: 7-20 Days
4.Tracking Your Order
- You will receive a tracking number once your order has shipped.
- You can track your order using the provided tracking number on our website or the carrier’s website.
5.Damaged or Lost Packages
- If your package arrives damaged, please contact us within info@foxkeyboard.com days of receipt.
- If your package is lost, please allow info@foxkeyboard.com business days for the carrier to investigate before filing a claim.
6. Returns
7.How can I change my address?
We are sorry that alternations cannot be made to shipped orders. If it is still not shipped, please contact us at info@foxkeyboard.com to change your address and other shipping options.
8.The tracking states that my package has been delivered, but I have never received anything yet. What can I do?
We are sorry for the inconvenience caused to you. In this case, we recommend you contact your carrier first and find out what the status of your package is. It could be left with a neighbor or somewhere else.
Please contact us if the carrier customer service cannot help you and we will open a case as a missing package.